Módulo

Identifying duplicate Cases

1 Tema

10 minutos

Visible para: All users

Applies to: Pega Platform 8.8

Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.

Principiante

Case Management

Inglés

Después de completar este módulo, podrá hacer lo siguiente:

Explain how the search duplicate cases logic identifies duplicate cases.

Describe the difference between basic and weighted conditions.

Configure a search for duplicate cases step.

Adding a duplicate Case Type search v5

Case Management Foundation v4

Duplicate search

5 minutos

Cuestionario del módulo

5 minutos

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