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Identifying duplicate Cases

Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.

After completing this module, you should be able to:

Explain how the search duplicate Cases logic identifies duplicate Cases.
Describe the difference between basic and weighted conditions.
Configure a search for duplicate Cases Step.

Practice what you learned in the following Challenge:

Adding a duplicate Case Type search

Available in the following missions:

Low-Code App Builder Extended Case Management Foundation

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