Identifying duplicate Cases

Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.

Beginner

Case Management

Constellation

English

After completing this module, you should be able to:

Explain how the search duplicate Cases logic identifies duplicate Cases.

Describe the difference between basic and weighted conditions.

Configure a search for duplicate Cases Step.

Practice what you learned in the following Challenge:

Adding a duplicate Case Type search v6

Available in the following missions:

Low-Code App Builder Extended v6 Case Management Foundation v5

Topics

Duplicate search

5 mins

Module Quiz

5 mins