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Module

Identifying duplicate Cases

1 Topic

10 mins

 Visible to: All users
Beginner
Pega Platform 8.8
Case Management
English
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Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.

After completing this module, you should be able to:

Explain how the search duplicate cases logic identifies duplicate cases.
Describe the difference between basic and weighted conditions.
Configure a search for duplicate cases step.

Practice what you learned in the following Challenge:

Adding a duplicate Case Type search v5

Available in the following missions:

Low-Code App Builder Extended v5 Case Management Foundation v4

Topics

Duplicate search

5 mins

Module Quiz

5 mins

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