Search
Suggesting a service case using Customer Decision Hub
-
Reto
Suggesting a service case using Customer Decision Hub
2 Tareas
15Â minutos
-
You are configuring a Pega Customer Serviceâ„¢ application for U+ Bank. The bank wants to sign up high-value customers, those with a Customer Lifetime...
Suggesting an open complaint case
Suggesting offers with Customer Decision Hub
Testing engagement policy conditions using an audience simulation
-
Reto
Testing engagement policy conditions using an audience simulation
3 Tareas
15Â minutos
-
U+ Bank is currently cross-selling on the web by showing various credit cards to its customers.
They want to use Pega Customer Decision Hubâ„¢ to run...
Testing a decision strategy
-
Reto
Testing a decision strategy
3 Tareas
25Â minutos
-
A decision strategy that produces the next-best-label action is set up in the application. The purpose of the decision strategy is to select the label...
Testing a mixed-mode robotic solution for Citrix
-
Reto
Testing a mixed-mode robotic solution for Citrix
4 Tareas
20Â minutos
Pega Robotic Automation 19.1 -
ABC Enterprises requests that your development team finish the testing to verify the Citrix automation architecture. You must test the connectivity...
Testing Buddy prompts
-
Reto
Testing Buddy prompts
6 Tareas
30Â minutos
Pega Knowledge Buddy '24.1 -
Nota: This challenge assumes that you have completed the previous challenges in the Pega Knowledge Buddy mission and shares the practice environment with...
Testing decision strategies
-
Reto
Testing decision strategies
4 Tareas
30Â minutos
Pega Platform -
A decision strategy that produces the next-best-label Action is set up in the application. The purpose of the decision strategy is to select the label...
Testing engagement policies with personas in Pega Customer Decision Hub
-
Reto
Testing engagement policies with personas in Pega Customer Decision Hub
3 Tareas
15Â minutos
-
U+ Bank is cross-selling on the web and has implemented some engagement policies to ensure that customers get only tailored relevant offers.
To...
Training a topic model to improve email routing
-
Reto
Training a topic model to improve email routing
5 Tareas
20Â minutos
-
U+ Bank plans to use text predictions to route incoming emails to the appropriate department based on the topic of the email. For several use cases...