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Adaptive analytics overview
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Módulo
Adaptive analytics overview
4 Temas
35 minutos
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Pega Adaptive Decision Manager (ADM) is a component that allows you to build self-learning adaptive models that continuously improve predictions. ADM...
Adaptive models
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Módulo
Adaptive models
4 Temas
50 minutos
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Online, adaptive models are crucial to next-best-action decision strategies in Pega Customer Decision Hub™. Adaptive Decision Manager is a key...
Applying NLP for Case classification
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Módulo
Applying NLP for Case classification
1 Tema
10 minutos
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Avoiding overexposure of actions
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Módulo
Avoiding overexposure of actions
2 Temas
20 minutos
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Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions...
Creating parameterized predictors
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Módulo
Creating parameterized predictors
1 Tema
15 minutos
Pega Customer Decision Hub 8.6 -
Learn how to improve the predictive power of your adaptive models by creating parameterized predictors. Input fields that are not directly available...
Creating predictions
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Módulo
Creating predictions
5 Temas
45 minutos
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Predicting customer churn is a crucial challenge, as losing customers can significantly impact profitability. To address this requirement, you can use...
Creating predictions and predictive models
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Módulo
Creating predictions and predictive models
6 Temas
1 h 5 minutos
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Predicting customer churn is one of many business use cases that involve predictive models. Pega Customer Decision Hub™ provides predictions that use...
Creating predictive models
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Módulo
Creating predictive models
5 Temas
50 minutos
Pega Customer Decision Hub 8.7 -
In Prediction Studio, three option to leverage historical data are available: creating models using Pega machine learning, importing models created in...
Customer Decision Hub overview
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Módulo
Customer Decision Hub overview
5 Temas
55 minutos
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Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega’s omnichannel AI delivers the right action during every...
Customer Decision Hub predictions
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Módulo
Customer Decision Hub predictions
3 Temas
35 minutos
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Discover the Pega Customer Decision Hub™ predictions in the Prediction Studio portal, a comprehensive workspace for Data Scientists who manage...