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Suggesting an open complaint case
Suggesting offers with Customer Decision Hub
Testing engagement policy conditions using an audience simulation
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Reto
Testing engagement policy conditions using an audience simulation
3 Tareas
15Â minutos
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U+ Bank is currently cross-selling on the web by showing various credit cards to its customers.
They want to use Pega Customer Decision Hubâ„¢ to run...
Testing a decision strategy
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Reto
Testing a decision strategy
3 Tareas
25Â minutos
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A decision strategy that produces the next-best-label action is set up in the application. The purpose of the decision strategy is to select the label...
Testing a mixed-mode robotic solution for Citrix
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Reto
Testing a mixed-mode robotic solution for Citrix
4 Tareas
20Â minutos
Pega Robotic Automation 19.1 -
ABC Enterprises requests that your development team finish the testing to verify the Citrix automation architecture. You must test the connectivity...
Testing Buddy prompts
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Reto
Testing Buddy prompts
6 Tareas
30Â minutos
Pega Knowledge Buddy '24.1 -
Nota: This challenge assumes that you have completed the previous challenges in the Pega Knowledge Buddy mission and shares the practice environment with...
Testing decision strategies
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Reto
Testing decision strategies
4 Tareas
30Â minutos
Pega Platform -
A decision strategy that produces the next-best-label Action is set up in the application. The purpose of the decision strategy is to select the label...
Testing engagement policies with personas in Pega Customer Decision Hub
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Reto
Testing engagement policies with personas in Pega Customer Decision Hub
3 Tareas
15Â minutos
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U+ Bank is cross-selling on the web and has implemented some engagement policies to ensure that customers get only tailored relevant offers.
To...
Training a topic model to improve email routing
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Reto
Training a topic model to improve email routing
5 Tareas
20Â minutos
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U+ Bank plans to use text predictions to route incoming emails to the appropriate department based on the topic of the email. For several use cases...
Training the email bot to understand topics
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Reto
Training the email bot to understand topics
1 Tarea
15Â minutos
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U+ Bank wants to use Pega Email Bot to respond to customer problems and speed up business processes seamlessly. As a system architect, you are tasked...