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Pega Email Bot configuration

  • Módulo

    Pega Email Bot configuration

    3 Temas

    45 minutos

    Pega Platform 8.8 Visible to: All users
  • Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...

Pega Low-Code App Factory introduction

  • Módulo

    Pega Low-Code App Factory introduction

    2 Temas

    22 minutos

    Pega Platform 8.4 Visible to: All users
  • Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

Preparing Customer Decision Hub for development

Routing email based on content

Training the email bot

Adding a new property to an existing entity

Adding clickstream data to a customer profile

Assignment Overview

Configuring intelligent routing

  • Reto

    Configuring intelligent routing

    2 Tareas

    10 minutos

    Visible to: All users
  • The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...

Configuring the Email Manager portal

  • Reto

    Configuring the Email Manager portal

    3 Tareas

    15 minutos

    Visible to: All users
  • The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...

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