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Setting UseKeys and implementing ASO
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Reto
Setting UseKeys and implementing ASO
5 Tareas
45 minutos
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Based on the business case, users may work with multiple customers simultaneously. Because the CRM application contains customer and account...
Configuring business conditions
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Reto
Configuring business conditions
2 Tareas
5 minutos
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U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...
Configuring intelligent routing
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Reto
Configuring intelligent routing
2 Tareas
10 minutos
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The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
Configuring organization structure
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Reto
Configuring organization structure
6 Tareas
15 minutos
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For the next phase of the challenge, you configure a basic organizational structure for the MyTown application within Pega Robot Manager™. MyTown has...
Configuring Pega Robot Manager
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Reto
Configuring Pega Robot Manager
4 Tareas
30 minutos
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MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types using a Pega Robot Manager™ application. The...
Configuring the Email Manager portal
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Reto
Configuring the Email Manager portal
3 Tareas
15 minutos
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The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...
Creating Windows form and procedure automations
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Reto
Creating Windows form and procedure automations
9 Tareas
45 minutos
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The solution design requires a button click on a user interface to perform a search in the ACME Search System and return the nearest store address...
Creating solutions and projects
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Reto
Creating solutions and projects
1 Tarea
15 minutos
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Based on the business case, the training certification solution requires two projects for two separate applications: Customer Relationship Management...
Creating an automation
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Reto
Creating an automation
2 Tareas
45 minutos
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Based on the business case, you have created the necessary projects and interrogated the applications needed to search for the nearest store based on...
Creating a basic automation
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Reto
Creating a basic automation
3 Tareas
20 minutos
Pega Robotic Automation 22.1 -
Create a project that logs in to the BankerInsight application, inserts the Customer Number, and searches for a client to display account details.
C...