Tailor the user experience based on Channel and Persona to allow users to perform their jobs more efficiently.

You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

In this module, learn to configure Cosmos React applications on the Constellation JS architecture. Explore the following aspects of Cosmos React and...

The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...

Organize information for end-users by using layouts and controls for easy navigation through forms.

Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...

Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...

With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...