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Exploring application data with Insights
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Módulo
Exploring application data with Insights
1 Tema
15 minutos
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Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...
Gaining insight into business efficiency
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Módulo
Gaining insight into business efficiency
2 Temas
25 minutos
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Design reports to analyze Case data and provide insight into processes and workflows.
Low-code defined
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Módulo
Low-code defined
5 Temas
50 minutos
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Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Mobile apps for Pega applications
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Módulo
Mobile apps for Pega applications
2 Temas
20 minutos
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Learn how to configure delivery options for a mobile app for a Pega Platform™ application.
Monitoring your contact center with Insights
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Módulo
Monitoring your contact center with Insights
2 Temas
15 minutos
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Next best action in omnichannel environments
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Módulo
Next best action in omnichannel environments
2 Temas
25 minutos
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Omnichannel AI in Pega Customer Decision Hub™ delivers the right action at every customer interaction by crunching millions of data points in real...
Pega GenAI
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Módulo
Pega GenAI
2 Temas
15 minutos
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Learn how Pega GenAI™ helps enhance the application development experience and improves business processes and client interactions.
Pega GenAI in 1:1 Pega Operations Manager
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Módulo
Pega GenAI in 1:1 Pega Operations Manager
2 Temas
20 minutos
Pega Customer Decision Hub '23 -
In Pega 1:1 Operations Manager, learn how Automated insights combine the power and features of Pega Value Finder analysis with Pega GenAI™ to detect...
Pega GenAI in Pega Customer Decision Hub
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Módulo
Pega GenAI in Pega Customer Decision Hub
3 Temas
25 minutos
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Learn how to leverage Pega GenAI™ features that can aid you in streamlining the process of creating a treatment and generating a Persona in Pega...
Pega GenAI in Pega Customer Service
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Módulo
Pega GenAI in Pega Customer Service
4 Temas
25 minutos
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Learn how to make use of Pega GenAI™ features that aid CSRs in accessing knowledge, creating automated interaction summaries, suggesting responses...