Begin your journey as a business architect with Pega Platform™ by learning the capabilities of App Studio to develop applications on Pega Platform...

Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for this technology and differentiate between attended and unattended...

As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...

As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...

Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for the technology and differentiate between attended and unattended...

Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

GoGoRoad stakeholders would like to know the number of  Assistance Request Cases that have been requested over the past 30 days. The stakeholders...