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Preparing Customer Decision Hub for development
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Módulo
Preparing Customer Decision Hub for development
3 Temas
40 minutos
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Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...
Production readiness during the Adopt phase
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Módulo
Production readiness during the Adopt phase
4 Temas
50 minutos
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The Adopt phase follows the Build phase. During Adopt, you confirm that your client is ready to implement the Microjourneys™ that you packaged into a...
The Discover phase and your MLP
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Módulo
The Discover phase and your MLP
12 Temas
1 h 55 minutos
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Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...
The Prepare phase and project kickoff
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Módulo
The Prepare phase and project kickoff
7 Temas
1 h 15 minutos
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The Prepare phase follows the Discover phase with key activities such as conducting a sales to delivery handoff meeting and a project kickoff event...
Adding a new property to an existing entity
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Reto
Adding a new property to an existing entity
4 Tareas
20 minutos
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U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Adding clickstream data to a customer profile
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Reto
Adding clickstream data to a customer profile
6 Tareas
30 minutos
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U+ Bank uses Pega Customer Decision Hub™ to present personalized credit card offers to its customers on its website. The data scientists want to...
Assignment Overview
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Reto
Assignment Overview
1 Tarea
10 minutos
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U+ Comms, a leading telecommunications company, has decided to utilize Pega Customer Decision Hub to improve its customer experience and provide...
Creating a new entity
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Reto
Creating a new entity
5 Tareas
15 minutos
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U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Creating new aggregates on streamable data
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Reto
Creating new aggregates on streamable data
3 Tareas
20 minutos
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U+ Bank uses Pega Customer Decision Hub™ to present personalized offers to customers on its website. The system architects set up the Customer Profile...
Enabling Pega Customer Decision Hub agents
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Reto
Enabling Pega Customer Decision Hub agents
2 Tareas
5 minutos
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The system architects have run the Pega Customer Decision Hub™ setup wizard and created the implementation application for U+ Bank. As a system...