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Escalating late work
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Módulo
Escalating late work
1 Tema
10 minutos
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Set a passed deadline interval with both Urgency adjustments and escalation Actions to drive late work to completion.
Features of the Pega Constellation design system
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Módulo
Features of the Pega Constellation design system
5 Temas
1 h 15 minutos
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In this module, explore the principles, structure, and key elements of the Pega Constellation design system in more detail.
Features of the Pega Cosmos design system
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Módulo
Features of the Pega Cosmos design system
5 Temas
1 h 15 minutos
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In this module, explore the principles, structure, and key elements of the Pega Cosmos design system in more detail.
Full Case Views
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Módulo
Full Case Views
1 Tema
25 minutos
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Learn about low-code modular development in Pega Constellation by authoring your applications with Views, templates, and widgets. Discover the...
Skipping a Process or a Stage
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Módulo
Skipping a Process or a Stage
1 Tema
10 minutos
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Skip Processes and entire Stages that are unnecessary in certain situations so that Cases can process with increased efficiency and flexibility.
Implementing and deploying Pega Care Management
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Módulo
Implementing and deploying Pega Care Management
6 Temas
55 minutos
Pega Care Management 8.7 -
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.
MLOps
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Módulo
MLOps
3 Temas
30 minutos
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In the ever-evolving world of data-driven decisions, organizations aim to refine predictive models for optimal outcomes. This involves challenging...
Next best action and customer interactions
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Módulo
Next best action and customer interactions
2 Temas
20 minutos
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The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Pega case management for designers
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Módulo
Pega case management for designers
10 Temas
1 h 50 minutos
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In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.
Pega Constellation design system
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Módulo
Pega Constellation design system
2 Temas
30 minutos
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This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...