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24.1 Ready
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Misión
24.1 Ready
3 Misiones
1 Módulo
19 horas 15 minutos
Pega Platform '24.1 -
This mission covers the latest Pega Platform™ changes in the Pega Infinity™ 24.1 release.
Innovation with Pega GenAI
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Misión
Innovation with Pega GenAI
6 Módulos
6 Retos
3 horas 40 minutos
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Pega GenAI™ facilitates the rapid development of innovative new features and gives low-code developers the power to infuse generative AI functionality...
Pega Knowledge Buddy
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Misión
Pega Knowledge Buddy
3 Módulos
3 Retos
2 horas 50 minutos
Pega Knowledge Buddy '24.1 -
This mission will provide you with an opportunity to gain insight into Knowledge Buddies and Pega GenAI. Learn about the technical aspects of AI...
Pega Low-Code App Factory
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Misión
Pega Low-Code App Factory
4 Módulos
1 h 38 minutos
Pega Platform 8.4 -
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
PW24 Innovate with Pega GenAI
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Misión
PW24 Innovate with Pega GenAI
6 Retos
1 h 15 minutos
Pega GenAI Blueprint -
Hands-on Training: Pega GenAI™
Explore Pega GenAI™. Learn how to leverage Pega GenAI to accelerate low-code development, enhance customer engagement...
Building a Case Life Cycle with Pega GenAI
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Reto
Building a Case Life Cycle with Pega GenAI
2 Tareas
10 minutos
Pega Platform '24.1 -
After seeing your manually built Case Type, your Lead System Architect would like you to try out the new Pega GenAI™ tool. Compare the Case Life Cycle...
Configuring a coaching tip
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Reto
Configuring a coaching tip
2 Tareas
15 minutos
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You are a customer service representative (CSR) manager and have observed that your CSRs are making typos consistently when entering new addresses for...
Configuring a common phrase
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Reto
Configuring a common phrase
2 Tareas
15 minutos
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Your company wants to set up a consistent greeting for customer service agents to use when sending emails to customers. The message thanks the...
Configuring customer verification
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Reto
Configuring customer verification
3 Tareas
15 minutos
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The business wants to ensure that all customer service representative verify the identity of a customer at the start of an interaction. You have been...
Creating a composite tab
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Reto
Creating a composite tab
2 Tareas
5 minutos
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As a customer service app administrator, you must create a new tab to display the transaction history and statement for a contact in a separate tab.
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