Determine project cost and schedule by estimating staffing and timelines with the Estimator tool. The Estimator is a discovery tool that provides an...

Learn how to configure a suggested case in the Voice AI channel. A suggested case provides guidance to the CSR on how to resolve a customer request.

Learn how to configure a suggested knowledge article in the Voice AI channel. A suggested Pega Knowledge article provides information related to the...

This module explains the various practices and strategies that you can take when testing Pega Platform™ applications, as well as the metrics that you...

Conduct unit testing on Rules to ensure application configurations behave as expected and leverage scenario tests to perform testing based on real...

Capture and present data in your application to provide the information that is necessary to complete work. Configure relationships among data types...

This module covers the pipeline in Deployment Manager that has three elements to it, the application, the environments, and the process model. You...

Validate user data against business logic to avoid invalid data within applications.

Extend the configuration of Validate Rules in Dev Studio by applying edit Validate Rules to test data formats, qualifying Validation logic, and using...