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Configuring intelligent routing
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Reto
Configuring intelligent routing
2 Tareas
10 minutos
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The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
Configuring organization structure
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Reto
Configuring organization structure
6 Tareas
15 minutos
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For the next phase of the challenge, you configure a basic organizational structure for the MyTown application within Pega Robot Manager™. MyTown has...
Configuring Pega Robot Manager
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Reto
Configuring Pega Robot Manager
4 Tareas
30 minutos
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MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types using a Pega Robot Manager™ application. The...
Configuring the Email Manager portal
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Reto
Configuring the Email Manager portal
3 Tareas
15 minutos
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The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...
Creating a basic automation
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Reto
Creating a basic automation
3 Tareas
20 minutos
Pega Robotic Automation 22.1 -
Create a project that logs in to the BankerInsight application, inserts the Customer Number, and searches for a client to display account details.
C...
Creating a Pega Email Bot
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Reto
Creating a Pega Email Bot
2 Tareas
15 minutos
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The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...
Creating an automation
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Reto
Creating an automation
2 Tareas
45 minutos
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Based on the business case, you have created the necessary projects and interrogated the applications needed to search for the nearest store based on...
Creating an email account
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Reto
Creating an email account
1 Tarea
10 minutos
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The manager at U+ Bank is struggling to keep up with daily email volume. So, the manager wants to automate replies and notifications in the bank...
Creating an expense tracker using MS Office connectors
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Reto
Creating an expense tracker using MS Office connectors
5 Tareas
30 minutos
Pega Robotic Automation 22.1 -
The Robotic Banking company provides an expense tracker functionality that collects all spending for predefined categories, creates an Excel report...
Creating and deploying Application Asset
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Reto
Creating and deploying Application Asset
6 Tareas
30 minutos
Pega Robotic Automation 22.1 -
Create the Application Asset for the Bankerinsight application that logs in, searches for a customer, and gets all customer account details. Add...