Search
Suggesting a reply based on email content
-
Reto
Suggesting a reply based on email content
4 Tareas
15 minutos
-
Your team asks you to update the Pega Customer Service™ email channel. The team wants to add a suggested reply for when a customer sends an email and...
Updating Assignment routing
-
Reto
Updating Assignment routing
2 Tareas
20 minutos
-
The Human Resources (HR) department wants the ability to add a new hire to the company payroll. The PegaHR application includes a Case Type to perform...