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Constellation Adoption
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Misión
Constellation Adoption
5 Módulos
11 Retos
12Â horas 10Â minutos
Pega Platform '23 -
Explore Pega's Constellation architecture and learn about building Views, debugging applications, and working directly with the DX API.
Note:Â This...
Email Bots for Pega Customer Service
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Misión
Email Bots for Pega Customer Service
4 Módulos
3 Retos
2Â horas 35Â minutos
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Learn how Pega Email Botâ„¢ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Senior System Architect
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Misión
Senior System Architect
3 Misiones
11 Módulos
11 Retos
1 day 8Â horas 55Â minutos
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The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platformâ„¢. The modules in this...
Access control
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Módulo
Access control
5 Temas
1 h 5Â minutos
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Learn how to secure an application using role-based access control, attribute-based access control, and client-based access control.
Creating a Pega Platform application
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Módulo
Creating a Pega Platform application
3 Temas
40Â minutos
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Developing new applications from the ground up can be an overwhelming task for any organization and developer. Every application should adhere to an...
Creating a case from email
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Módulo
Creating a case from email
2 Temas
20Â minutos
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Pega Email Botâ„¢ can improve email response by starting a service case based on the content of a customer email.
Extending Constellation UI options
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Módulo
Extending Constellation UI options
5 Temas
1 h 10Â minutos
Pega Platform '23 -
Explore the integration of Constellation with Portals, SDKs, Web Embed, and the Constellation DX API to extend Pega Platformâ„¢ functionality beyond the...
Routing email based on content
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Módulo
Routing email based on content
3 Temas
25Â minutos
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Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Tools for debugging Constellation applications
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Módulo
Tools for debugging Constellation applications
2 Temas
35Â minutos
Pega Platform '23 -
Examine the tools that are available to assist in debugging Constellation applications.
Training the email bot
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Módulo
Training the email bot
2 Temas
20Â minutos
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Pega Email Bot uses natural language processing (NLP) to analyze and learn from patterns of conversation between customer service representatives...