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Data and Integration Intermediate

Pega Voice AI

  • Misión

    Pega Voice AI

    7 Módulos

    2 horas 25 minutos

    Pega Customer Service 8.7 Visible to all users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Accessing a Pega application using the Pega API

Adding a new property to an existing entity

  • Reto

    Adding a new property to an existing entity

    4 Tareas

    20 minutos

    Visible to all users
  • U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...

Adding an external data source to a data type

Assessing application performance

Configuring application rulesets

Configuring error handling for data pages

Creating a new application ruleset

  • Reto

    Creating a new application ruleset

    3 Tareas

    10 minutos

    Pega Platform 8.5 Visible to all users
  • Your manager wants to preserve the initial starting version of the HRApps application before developers begin configuring application functionality...

Creating a new entity

  • Reto

    Creating a new entity

    5 Tareas

    15 minutos

    Visible to all users
  • U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...

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