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Email Bots for Pega Customer Service
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Misión
Email Bots for Pega Customer Service
4 Módulos
3 Retos
2Â horas 35Â minutos
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Learn how Pega Email Botâ„¢ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Robotic Solution Development for Citrix
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Misión
Robotic Solution Development for Citrix
3 Módulos
3 Retos
3Â horas 35Â minutos
Pega Robotic Automation 19.1 -
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
Senior System Architect
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Misión
Senior System Architect
3 Misiones
11 Módulos
11 Retos
1 day 8Â horas 55Â minutos
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The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platformâ„¢. The modules in this...
Auto-balancing in Pega Robot Manager
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Módulo
Auto-balancing in Pega Robot Manager
5 Temas
30Â minutos
Pega Robot Manager 8.5.2 -
Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...
Citrix robotic project design
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Módulo
Citrix robotic project design
1 Tema
25Â minutos
Pega Robotic Automation 19.1 -
Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...
Creating a case from email
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Módulo
Creating a case from email
2 Temas
20Â minutos
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Pega Email Botâ„¢ can improve email response by starting a service case based on the content of a customer email.
Debugging system performance
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Módulo
Debugging system performance
3 Temas
1 h
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Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
Deployment Manager
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Módulo
Deployment Manager
4 Temas
38Â minutos
All Products -
This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...
Implementing Citrix in robotic solutions
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Módulo
Implementing Citrix in robotic solutions
7 Temas
1 h 10Â minutos
Pega Robotic Automation 19.1 -
Now that the knowledge of Citrix environments are complete, a developer is ready begin solution development. Using that environment knowledge provides...
Measuring system performance
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Módulo
Measuring system performance
5 Temas
1 h 25Â minutos
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Pega Platformâ„¢ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...