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Setting up data ingestion
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Défi
Setting up data ingestion
7 Tâches
40 mins
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The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...
Use Case - Adding a new property to an existing entity
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Défi
Use Case - Adding a new property to an existing entity
2 Tâches
15 mins
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After conducting a gap analysis, the project team identified the need to create a new property in the subscription entity: PreToPostPropensity. The...
Use Case - Configuring 1:1 Always-on outbound schedule
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Défi
Use Case - Configuring 1:1 Always-on outbound schedule
2 Tâches
15 mins
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In the initial phase of the project, the U+ Comms technical team wants to use the same SMS delivery infrastructure that is currently in use. The team...
Use Case - Creating a file output template
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Défi
Use Case - Creating a file output template
2 Tâches
15 mins
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In the initial phase of the project, the U+ Comms technical team wants to use the same SMS delivery infrastructure that is currently in use.
At this...
Use Case - Creating a new clickstream summary
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Défi
Use Case - Creating a new clickstream summary
2 Tâches
30 mins
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The technical team has successfully developed the infrastructure for streaming web activity data, and the Pega Customer Decision Hub™ application...
Use Case - Creating a new contact policy
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Défi
Use Case - Creating a new contact policy
2 Tâches
1h
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The migration of the applications to the Business Operations environment (BOE) is complete, and the change management process can begin. Now, all...
Use Case - Creating an external SMS treatment and action flow
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Défi
Use Case - Creating an external SMS treatment and action flow
2 Tâches
30 mins
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In the initial phase of the project, the U+ Comms technical team plans to send a single SMS message to its subscriptions. The team wants to create an...
Use Case - Data mapping workshop
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Défi
Use Case - Data mapping workshop
2 Tâches
5 mins
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The project is about to commence, and U+ Comms needs to confirm whether the 1:1 communications data model is compatible with its existing data model.
...
Use Case - Defining customer engagement policies
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Défi
Use Case - Defining customer engagement policies
2 Tâches
1h
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The project team has imported the actions and web treatments and built their associations. Now the business is ready to build group-level and action...
Use Case - Defining the starting population
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Défi
Use Case - Defining the starting population
2 Tâches
10 mins
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In the initial phase of the project, U+ Comms will run the one-to-one outbound schedule to send outbound SMS messages to subscriptions.
Create a new...