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Configuring chat queues and routing
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Module
Configuring chat queues and routing
5 Rubriques
40 mins
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You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...
Configuring Constellation applications
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Module
Configuring Constellation applications
7 Rubriques
1h 33 mins
Pega Platform 8.8 -
Note: In an effort to simplify concepts and improve understanding about feature improvements, Pega has bundled all new UI technology under a new name...
Configuring Cosmos React applications
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Module
Configuring Cosmos React applications
7 Rubriques
1h 33 mins
Pega Platform 8.7 -
In this module, learn to configure Cosmos React applications on the Constellation JS architecture. Explore the following aspects of Cosmos React and...
Configuring Digital Messaging Manager
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Module
Configuring Digital Messaging Manager
8 Rubriques
1h 10 mins
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The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...
Configuring Portal content
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Module
Configuring Portal content
2 Rubriques
20 mins
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Tailor the user experience based on Channel and Persona to allow users to perform their jobs more efficiently.
Configuring UI elements
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Module
Configuring UI elements
2 Rubriques
20 mins
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Learn about how themes update the styling of UI elements to meet branding requirements. Learn how to configure dynamic functionality on UI elements.
Creating a Pega Platform application
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Module
Creating a Pega Platform application
3 Rubriques
40 mins
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Developing new applications from the ground up can be an overwhelming task for any organization and developer. Every application should adhere to an...
Customer Decision Hub predictions
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Module
Customer Decision Hub predictions
3 Rubriques
35 mins
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Discover the Pega Customer Decision Hub™ predictions in the Prediction Studio portal, a comprehensive workspace for Data Scientists who manage...
Customizing the appearance of a form
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Module
Customizing the appearance of a form
4 Rubriques
40 mins
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Organize information for end-users by using layouts and controls for easy navigation through forms.
Customizing the user interface for Business Architects
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Module
Customizing the user interface for Business Architects
3 Rubriques
30 mins
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As a Pega Business Architect, you need to understand the Pega Platform™ features that allow you to tailor the user experience based on channel and...