Search
Robotic automations in Citrix
-
Module
Robotic automations in Citrix
4 Rubriques
35 mins
Pega Robotic Automation 19.1 -
Developers must understand the client's implemented environment to determine the best course of action when creating a robotic solution. Knowing the...
Routing email based on content
-
Module
Routing email based on content
3 Rubriques
25 mins
-
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Service requests
-
Module
Service requests
9 Rubriques
50 mins
-
This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...
Training the email bot
-
Module
Training the email bot
2 Rubriques
20 mins
-
Pega Email Bot uses natural language processing (NLP) to analyze and learn from patterns of conversation between customer service representatives...
UI authoring in Constellation
-
Module
UI authoring in Constellation
5 Rubriques
50 mins
Pega Platform '23 -
Explore how you can configure Views to create the user interface in a Constellation application.
UX design fundamentals
-
Module
UX design fundamentals
4 Rubriques
1h 20 mins
-
Learn about the approach to UX and UX best practices that a lead system architect (LSA) applies in the creation of a Pega Platform™ application.
Accessing PDF data with automations
-
Défi
Accessing PDF data with automations
5 Tâches
15 mins
Pega Robotic Automation 19.1 -
The billing department of the Astend Technology company receives invoices in PDF file format and must parse specific data to another system for proper...
Adding Portals and landing pages in Constellation applications
-
Défi
Adding Portals and landing pages in Constellation applications
5 Tâches
30 mins
Pega Platform '23 -
Sweet Life stakeholders have decided to create different Portals so that the users of their Tell Us More application only have access to the...
Assigning Primary Fields, Case tabs, and more in Constellation
-
Défi
Assigning Primary Fields, Case tabs, and more in Constellation
6 Tâches
45 mins
Pega Platform '23 -
Stakeholders at Sweet Life are extremely interested in how a Pega application built on the Constellation UI can make Case processing easier for Case...
Configuring Case locking
-
Défi
Configuring Case locking
1 Tâche
10 mins
-
At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...