This module provides an overview of the process of creating content. Learn how to create article drafts efficiently, add multimedia, reference other...

Explore the features of Pega Gen AI Knowledge Buddy™, an AI-powered assistant that makes your knowledge base more accessible by providing answers and...

As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...

Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

Promote Case processing efficiency and improve application flexibility by leveraging savable Data Pages and systems of records to store and update...

• What is the Security Checklist?
• How do I access the Security Checklist?
• How to use the Security Checklist?/What is the purpose?
• What happens if I...

During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...

Capture and present data in your application to provide the information that is necessary to complete work. Configure relationships among data types...

Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...