Search
Integrating an unattended RPA project with a Pega application
-
Défi
Integrating an unattended RPA project with a Pega application
6 Tâches
15 mins
Pega Robotic Automation 22.1 -
U+ Bank has developed a Customer Support application to process credit card transaction disputes. The goal of the application is to streamline the...
Integrating external customer service data
-
Défi
Integrating external customer service data
5 Tâches
30 mins
-
A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data.
Use the following...
Interrogating Windows and web applications
-
Défi
Interrogating Windows and web applications
6 Tâches
30 mins
-
Your solution contains both projects and associated application adapters, and the next step is interrogation. The process calls for logging in to the...
Interrogating a single-page application
-
Défi
Interrogating a single-page application
7 Tâches
45 mins
Pega Robotic Automation 22.1 -
Your project contains the Pega Finance web application and login automation. You are about to interrogate the application. The Pega Finance site is a...
Interrogating applications for robotic automations
-
Défi
Interrogating applications for robotic automations
2 Tâches
30 mins
Pega Robotic Automation 22.1 -
Your team is creating a project with the Banker Insight application to verify account payments and debits. You interrogated the login form when using...
Launching a new offer
-
Défi
Launching a new offer
7 Tâches
30 mins
-
U+ Bank is cross-selling on the web by showing various credit cards to its customers. However, an increase in interest rates has caused an economic...
Leveraging a churn prediction
-
Défi
Leveraging a churn prediction
3 Tâches
25 mins
-
U+ Bank implements Customer Decision Hub™ to determine which credit card offers to show to customers on its website. As part of the implementation...
Leveraging GenAI to understand configuration results in Customer Profile Viewer
-
Défi
Leveraging GenAI to understand configuration results in Customer Profile Viewer
2 Tâches
15 mins
-
U+ Bank is currently cross-selling on the web. The business operations team is looking to enhance their understanding of test configuration results in...
Leveraging Insights
-
Défi
Leveraging Insights
2 Tâches
5 mins
-
As a manager overseeing the Alpha Team of customer service representatives, you want to efficiently monitor the number of cases resolved by your team...
Leveraging reports in the contact center
-
Défi
Leveraging reports in the contact center
4 Tâches
15 mins
-
As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...