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Integrating an unattended RPA project with a Pega application

  • Défi

    Integrating an unattended RPA project with a Pega application

    6 Tâches

    15 mins

    Pega Robotic Automation 22.1 Visible to: All users
  • U+ Bank has developed a Customer Support application to process credit card transaction disputes. The goal of the application is to streamline the...

Integrating external customer service data

Interrogating Windows and web applications

Interrogating a single-page application

  • Défi

    Interrogating a single-page application

    7 Tâches

    45 mins

    Pega Robotic Automation 22.1 Visible to: All users
  • Your project contains the Pega Finance web application and login automation. You are about to interrogate the application. The Pega Finance site is a...

Interrogating applications for robotic automations

  • Défi

    Interrogating applications for robotic automations

    2 Tâches

    30 mins

    Pega Robotic Automation 22.1 Visible to: All users
  • Your team is creating a project with the Banker Insight application to verify account payments and debits. You interrogated the login form when using...

Launching a new offer

Leveraging a churn prediction

Leveraging GenAI to understand configuration results in Customer Profile Viewer

  • Défi

    Leveraging GenAI to understand configuration results in Customer Profile Viewer

    2 Tâches

    15 mins

    Visible to: All users
  • U+ Bank is currently cross-selling on the web. The business operations team is looking to enhance their understanding of test configuration results in...

Leveraging Insights

  • Défi

    Leveraging Insights

    2 Tâches

    5 mins

    Visible to: All users
  • As a manager overseeing the Alpha Team of customer service representatives, you want to efficiently monitor the number of cases resolved by your team...

Leveraging reports in the contact center

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