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Exploring application data with Insights

Application quality practices

  • Module

    Application quality practices

    5 Rubriques

    40 mins

    All Products Visible to: All users
  • This module provides an overview of application quality and application testing processes. It explains the significance of building test cases that...

Applying the advanced features of test automation

  • Module

    Applying the advanced features of test automation

    4 Rubriques

    25 mins

    All Products Visible to: All users
  • Learn how you can integrate Pega unit tests, scenario tests, test coverage, and quality metrics with continuous integration and delivery (CI/CD) in...

Evaluating application data with Insights for Business Architects

Configuring a dashboard

Configuring common phrases for agents

Creating custom tabs

  • Module

    Creating custom tabs

    2 Rubriques

    25 mins

    Visible to: All users
  • Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...

Szenariobasierte Test-Cases erstellen und ausführen

Customizing the customer service user interface

  • Module

    Customizing the customer service user interface

    2 Rubriques

    15 mins

    Visible to: All users
  • Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...

Defining a reporting strategy

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