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Enabling accessibility features in applications
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Module
Enabling accessibility features in applications
1 Rubrique
20 mins
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In Pega Platform™ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...
Mobile apps for Pega applications
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Module
Mobile apps for Pega applications
2 Rubriques
20 mins
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Learn how to configure delivery options for a mobile app for a Pega Platform™ application.
Pega Voice AI introduction
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Module
Pega Voice AI introduction
2 Rubriques
25 mins
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Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...
Mashups and templates
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Module
Mashups and templates
2 Rubriques
30 mins
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In this module, learn where to use a mashup and mashups fit into the design of a Pega Platform™ solution. You review the importance of using design...
One-to-one customer engagement
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Module
One-to-one customer engagement
4 Rubriques
30 mins
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Familiarize yourself with the one-to-one customer engagement paradigm. Learn about the business problems Pega Customer Decision Hub™ can solve and...
Debugging in Pega Robot Studio
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Module
Debugging in Pega Robot Studio
4 Rubriques
25 mins
Pega Robotic Automation 22.1 -
Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...
Essentials of always-on outbound
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Module
Essentials of always-on outbound
3 Rubriques
30 mins
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Learn about the principles of always-on outbound customer engagement and its similarities and differences with traditional outbound marketing. Gain an...
Launching a new offer on web
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Module
Launching a new offer on web
6 Rubriques
50 mins
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Learn the processes involved in creating a new action in a business operations environment and propagate the changes to the production environment. Di...
Nurturing leads and opportunities
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Module
Nurturing leads and opportunities
5 Rubriques
30 mins
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Sales representatives nurture leads and opportunities to win sales. In this module, you learn how to capture customer interactions and how the...
Pega UX for the enterprise
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Module
Pega UX for the enterprise
4 Rubriques
1h 15 mins
Pega Platform '23 -
Learn about the approach to UX and UX best practices that a Lead System Architect (LSA) applies in the creation of a Pega Platform™ application.