Search
Application Rulesets
-
モジュール
Application Rulesets
3 トピック
35 分
-
Learn how to configure an application Ruleset to package for distribution and learn about the impact the configuration has during development and run...
Application versioning
-
モジュール
Application versioning
1 トピック
15 分
-
Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...
Mobile apps for Pega applications
-
モジュール
Mobile apps for Pega applications
2 トピック
20 分
-
Learn how to configure delivery options for a mobile app for a Pega Platform™ application.
Auto-balancing in Pega Robot Manager
-
モジュール
Auto-balancing in Pega Robot Manager
5 トピック
30 分
Pega Robot Manager 8.5.2 -
Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...
Background processing
-
モジュール
Background processing
4 トピック
50 分
-
Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...
Building the customer analytical data model
-
モジュール
Building the customer analytical data model
9 トピック
1時間 55 分
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
-
モジュール
Building the Customer Insights Cache
9 トピック
1時間 45 分
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Business administration
-
モジュール
Business administration
7 トピック
45 分
Pega Workforce Intelligence -
In this module, learn how to configure the Pega Workforce Intelligence™ portal to meet your business needs. The Administration tab is where you can...
Call transfers
-
モジュール
Call transfers
2 トピック
15 分
-
Learn about the different types of transfers available in Pega Call and how you can transfer a call from one agent to another in the Interaction...
CDH architecture and design
-
モジュール
CDH architecture and design
4 トピック
30 分
Pega Customer Decision Hub 8.5 -
In this module, you learn what Reference Architectures are and their place in the sales and delivery cycle. Using the Reference Architectures in Pega...