Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...

Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...

One of the critical parts of building an accessible product is to understand how to test the product throughout the development process. Learn about...

The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...

InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...

U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...

Employees undergo an evaluation period to regularly assess their performance as new hires during the employee evaluation process. To check the status...