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Suggested knowledge articles
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モジュール
Suggested knowledge articles
3 トピック
20 分
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Learn how to configure a suggested knowledge article in the Voice AI channel. A suggested Pega Knowledge article provides information related to the...
The Discover phase and your MLP
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モジュール
The Discover phase and your MLP
12 トピック
1時間 55 分
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Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...
The Prepare phase and project kickoff
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モジュール
The Prepare phase and project kickoff
7 トピック
1時間 15 分
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The Prepare phase follows the Discover phase with key activities such as conducting a sales to delivery handoff meeting and a project kickoff event...
Toolbox usage for basic automations
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モジュール
Toolbox usage for basic automations
6 トピック
31 分
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Developers and coders, when presented with a new project, begin typing code and using the language methods and functions as well as standard language...
Toolbox usage for simple automations
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モジュール
Toolbox usage for simple automations
8 トピック
50 分
Pega Robotic Automation 22.1 -
When presented with a new project, developers and coders enter code; they use the language methods and functions in standard language format and...
UseKeys property
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モジュール
UseKeys property
3 トピック
20 分
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There are times when using web and Windows applications that several pages or windows of the same type may display at the same time and are...
Working with Voice AI models
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モジュール
Working with Voice AI models
2 トピック
15 分
Pega Customer Service 8.8 -
You can customize the models that Pega Voice AI uses to transcribe customer conversations and identify topics and entities. Working with Pega Support...
Adding and configuring adapters
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チャレンジ
Adding and configuring adapters
2 タスク
15 分
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With the addition of the Customer Relationship Management and ACME Search System projects to the TrainingCertificationSln, the next step is to add the...
Adding framework components to a solution
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チャレンジ
Adding framework components to a solution
8 タスク
45 分
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The first two application projects are complete. After reviewing the solution's documentation, you need a user interface project, named MainPrj, which...
Applying advanced automation techniques and best practices
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チャレンジ
Applying advanced automation techniques and best practices
5 タスク
35 分
Pega Robotic Automation 22.1 -
While running the Robotic Banking automation, you decide that reorganizing the project will improve efficiency and better align with best practices...