Search
Next best action and customer interactions
-
モジュール
Next best action and customer interactions
2 トピック
20 分
-
The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Next best action in omnichannel environments
-
モジュール
Next best action in omnichannel environments
2 トピック
25 分
-
Omnichannel AI in Pega Customer Decision Hub™ delivers the right action at every customer interaction by crunching millions of data points in real...
Next-Best-Action in an omnichannel environment
-
モジュール
Next-Best-Action in an omnichannel environment
2 トピック
25 分
-
Pega’s omni-channel AI delivers the right action at every customer touch by crunching millions of data points in real-time.
Learn how you can use...
Next-Best-Action on digital
-
モジュール
Next-Best-Action on digital
2 トピック
25 分
-
Learn about a typical cross-selling use case on the web channel and its four phases of implementation to improve 1-to-1 customer engagement, drive...
Nurturing leads and opportunities
-
モジュール
Nurturing leads and opportunities
5 トピック
30 分
-
Sales representatives nurture leads and opportunities to win sales. In this module, you learn how to capture customer interactions and how the...
Offline projects explained
-
モジュール
Offline projects explained
4 トピック
45 分
Pega Mobile Client -
Before you begin any offline-related project with Pega Mobile Client™, learn how offline-enabled applications represent a significant paradigm shift...
Optimizing AI in the NBA Framework
-
モジュール
Optimizing AI in the NBA Framework
2 トピック
30 分
Pega Customer Decision Hub 8.7 -
Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors. Input fields that are not directly...
Optimizing your next-best-action strategy
-
モジュール
Optimizing your next-best-action strategy
3 トピック
30 分
-
Learn how to check the health of Pega Customer Decision Hub™ and improve the effectiveness of your next best actions.
Impact Analyzer, Scenario...
Organization of work for robots
-
モジュール
Organization of work for robots
6 トピック
55 分
Pega Robot Manager 8.8 -
Administrators must manage robots and assignment types in Robot Manager to ensure the robotic workforce processes work efficiently. Learn how to use...
Organizing your sales organization into territories
-
モジュール
Organizing your sales organization into territories
4 トピック
30 分
-
A territory defines the hierarchical structure used to organize your sales team into groups. You can create and edit territories, assign operators to...