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Design system history and definition

  • モジュール

    Design system history and definition

    3 トピック

    41 分

    Visible to: All users
  • This module explores how design systems evolved, defines what a design system is, and clarifies misconceptions. The module also introduces the basic...

Determination of user and business needs

  • モジュール

    Determination of user and business needs

    4 トピック

    47 分

    Pega Platform 8.5 Visible to: All users
  • This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...

Determining user and business needs

  • モジュール

    Determining user and business needs

    4 トピック

    47 分

    Pega Platform '24 Visible to: All users
  • This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...

eBusiness Services

  • モジュール

    eBusiness Services

    4 トピック

    40 分

    Pega Client Lifecycle Management for Financial Services 8.8 Visible to: All users
  • The eBusiness Services architecture improves automation and customer satisfaction by providing integration and business data layers to services such...

Email bot cases and responses

  • モジュール

    Email bot cases and responses

    2 トピック

    25 分

    Pega Platform 8.8 Visible to: All users
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

Email Manager portal

  • モジュール

    Email Manager portal

    6 トピック

    55 分

    Visible to: All users
  • The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...

Enriching data with third party providers

  • モジュール

    Enriching data with third party providers

    2 トピック

    20 分

    Pega Client Lifecycle Management for Financial Services 8.8 Visible to: All users
  • Data enrichment and eBusiness Services architecture improve automation and customer satisfaction. Learn how the Encompass integration improves data...

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