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Integration setting management
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モジュール
Integration setting management
1 トピック
20 分
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When you use Application Settings for references to external systems, rather than fixed text values in Rule forms, you have much greater flexibility...
Initiating a call from a messaging interaction
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モジュール
Initiating a call from a messaging interaction
1 トピック
10 分
Pega Customer Service 8.8 -
Customer service representatives (CSRs) resolve customer queries by initiating calls during chat interactions. When a customer becomes unavailable to...
Keyed Data Pages
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モジュール
Keyed Data Pages
1 トピック
15 分
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Learn how to source data with a keyed Data Page to optimize performance and minimize data store operations in Pega Platform™.
Pega Low-Code App Factory introduction
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モジュール
Pega Low-Code App Factory introduction
2 トピック
22 分
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
Preparing Customer Decision Hub for development
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モジュール
Preparing Customer Decision Hub for development
3 トピック
40 分
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Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...
Web services
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モジュール
Web services
1 トピック
15 分
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Learn how to use web services to expose application functionality and how to use Pega API so that your Pega Platform™ application can integrate with...
Setting chat and messaging behavior
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モジュール
Setting chat and messaging behavior
4 トピック
35 分
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Chat and messaging configuration options define the properties for all the individual channels that support conversations between customer service...
Validating data against a pattern
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モジュール
Validating data against a pattern
1 トピック
10 分
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Certain data, such as postal codes or identification numbers, may need to match a specific pattern of characters. To test data values against a...
Accessing a Pega application using the Pega API
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チャレンジ
Accessing a Pega application using the Pega API
1 タスク
10 分
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The IT department is adding the ability for users to work on an internal Portal. They submitted a requirement to display open positions within TGB to...
Adding a new property to an existing entity
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チャレンジ
Adding a new property to an existing entity
4 タスク
20 分
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U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...