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Managing application access for Business Architects
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モジュール
Managing application access for Business Architects
2 トピック
30 分
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User management is fundamental to the successful implementation of a Pega Platform™ application.
As a Pega Business Architect, in order to...
Managing Case relationships for the Business Architect
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モジュール
Managing Case relationships for the Business Architect
3 トピック
40 分
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As a Pega Business Architect, understanding Case relationships enables you to design Pega Platform™ solutions that solve complex business processes...
Managing data values for Business Architects
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モジュール
Managing data values for Business Architects
5 トピック
1時間 15 分
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As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...
Pega positioning for Business Architects
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モジュール
Pega positioning for Business Architects
7 トピック
1時間 40 分
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As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Pega Robotic Process Automation
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モジュール
Pega Robotic Process Automation
8 トピック
1時間 5 分
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Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for the technology and differentiate between attended and unattended...
Pega tools that support Scrum for Business Architects
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モジュール
Pega tools that support Scrum for Business Architects
6 トピック
1時間 45 分
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Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...
Adding a duplicate Case search for BAs
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チャレンジ
Adding a duplicate Case search for BAs
4 タスク
15 分
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In a DCO session, GoGoRoad stakeholders said that they want to ensure that only one Assistance Request Case is processed for each customer incident...
Adding optional actions to a workflow for BAs
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チャレンジ
Adding optional actions to a workflow for BAs
2 タスク
10 分
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GoGoRoad wants to assure customers that their assistance requests can be cancelled at any time. Not only does the cancel request functionality provide...
Configuring Primary Fields for BAs
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チャレンジ
Configuring Primary Fields for BAs
4 タスク
10 分
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During Directly Capture Objectives (DCO) conversations, business stakeholders revealed that GoGoRoad's CSRs waste valuable time searching for basic...
Controlling the workflow based on a business context for BAs
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チャレンジ
Controlling the workflow based on a business context for BAs
2 タスク
15 分
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When customers request roadside assistance, a Manager manually validates whether the customer is enrolled in roadside assistance coverage. To improve...