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Defining and managing customer actions
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モジュール
Defining and managing customer actions
4 トピック
35 分
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In Pega Customer Decision Hub™, learn how to use Next-Best-Action Designer to build the business issue/group hierarchies for your organization. Create...
Defining customer engagement policies
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モジュール
Defining customer engagement policies
2 トピック
25 分
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Engagement policies are the set of conditions such as eligibility, applicability, and suitability that qualify an offer or a group of offers for a...
Defining prediction patterns
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モジュール
Defining prediction patterns
2 トピック
20 分
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Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...
Defining the starting population
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モジュール
Defining the starting population
2 トピック
25 分
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The starting population is the potential list of customers you want the brain to consider for always-on outbound customer engagement. Learn how to...
Einfache Bereitstellung mit Pega
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モジュール
Einfache Bereitstellung mit Pega
7 トピック
1時間 57 分
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In diesem Modul lernen Sie die Bereitstellungsmethode Pega Express™ kennen. Pega Express basiert auf der jahrzehntelangen Erfahrung von Pega in der...
Deploying and assigning robotic automations
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モジュール
Deploying and assigning robotic automations
6 トピック
1時間 5 分
Pega Robot Manager 8.5.3 -
Deploy and assign automation packages to Pega Robot Manager. Advance packages from development to production deployment levels.
Deployment Manager application pipelines
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モジュール
Deployment Manager application pipelines
1 トピック
15 分
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Familiarize yourself with the various application pipelines used in Pega Customer Decision Hub™ implementations to leverage the full power of change...
Dev Studio overview
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モジュール
Dev Studio overview
1 トピック
15 分
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With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...
Design patterns
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モジュール
Design patterns
2 トピック
20 分
Pega Customer Service '24.1 -
The Common Data Model uses design patterns for entities and reference data to provide a consistent architecture to enable use of your data across...
Design system history and definition
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モジュール
Design system history and definition
3 トピック
41 分
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This module explores how design systems evolved, defines what a design system is, and clarifies misconceptions. The module also introduces the basic...