In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Discover the Pega Customer Decision Hub™ predictions in the Prediction Studio portal, a comprehensive workspace for Data Scientists who manage...

Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...

Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio in Pega Process AI™ context. Prediction Studio is...

Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...

This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...

As a system architect, there is a requirement for the contact identifier to be used in dialogs in the Contact category. You have been tasked with...

U+ Bank wants to offer its employees lunch services by creating a service request in which employees can select and then submit what they want to eat...