Search
Running Pega Customer Decision Hub setup wizard
-
チャレンジ
Running Pega Customer Decision Hub setup wizard
4 タスク
45 分
-
U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...
Setting up data ingestion
-
チャレンジ
Setting up data ingestion
7 タスク
40 分
-
The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...
Suggesting a reply based on email content
-
チャレンジ
Suggesting a reply based on email content
4 タスク
15 分
-
Your team asks you to update the Pega Customer Service™ email channel. The team wants to add a suggested reply for when a customer sends an email and...
Training the email bot to understand topics
-
チャレンジ
Training the email bot to understand topics
1 タスク
15 分
-
U+ Bank wants to use Pega Email Bot to respond to customer problems and speed up business processes seamlessly. As a system architect, you are tasked...
Use Case - Adding a new property to an existing entity
-
チャレンジ
Use Case - Adding a new property to an existing entity
2 タスク
15 分
-
After conducting a gap analysis, the project team identified the need to create a new property in the subscription entity: PreToPostPropensity. The...
Use Case - Configuring 1:1 Always-on outbound schedule
-
チャレンジ
Use Case - Configuring 1:1 Always-on outbound schedule
2 タスク
15 分
-
In the initial phase of the project, the U+ Comms technical team wants to use the same SMS delivery infrastructure that is currently in use. The team...
Use Case - Creating a file output template
-
チャレンジ
Use Case - Creating a file output template
2 タスク
15 分
-
In the initial phase of the project, the U+ Comms technical team wants to use the same SMS delivery infrastructure that is currently in use.
At this...
Use Case - Creating a new clickstream summary
-
チャレンジ
Use Case - Creating a new clickstream summary
2 タスク
30 分
-
The technical team has successfully developed the infrastructure for streaming web activity data, and the Pega Customer Decision Hub™ application...
Use Case - Creating a new contact policy
-
チャレンジ
Use Case - Creating a new contact policy
2 タスク
1時間
-
The migration of the applications to the Business Operations environment (BOE) is complete, and the change management process can begin. Now, all...
Use Case - Creating an external SMS treatment and action flow
-
チャレンジ
Use Case - Creating an external SMS treatment and action flow
2 タスク
30 分
-
In the initial phase of the project, the U+ Comms technical team plans to send a single SMS message to its subscriptions. The team wants to create an...