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Preparation for 1:1 Customer Engagement Implementation

Architecture and design during the Prepare phase

  • モジュール

    Architecture and design during the Prepare phase

    6 トピック

    1時間 30 分

    Visible to: All users
  • Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

Building the customer analytical data model

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    Building the customer analytical data model

    9 トピック

    1時間 55 分

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  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Building the Customer Insights Cache

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    Building the Customer Insights Cache

    9 トピック

    1時間 45 分

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  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Business conditions

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    Business conditions

    2 トピック

    20 分

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  • Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

The Discover phase and your MLP

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    The Discover phase and your MLP

    12 トピック

    1時間 55 分

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  • Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...

Pega Express introduction

Pega Express phases

Low code during the Build phase

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    Low code during the Build phase

    5 トピック

    55 分

    Visible to: All users
  • In the Build phase of Pega Express, you use Pega's low-code development platform to configure and test your application. Pega Platform leverages...

Next best action and customer interactions

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