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Gaining insight into business efficiency
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モジュール
Gaining insight into business efficiency
2 トピック
25 分
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Design reports to analyze Case data and provide insight into processes and workflows.
Grouping fields in Views
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モジュール
Grouping fields in Views
1 トピック
10 分
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Group fields to improve UI presentation and provide a cleaner, improved user experience (UX).
Localizing application content
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モジュール
Localizing application content
2 トピック
30 分
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Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.
Measuring system performance
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モジュール
Measuring system performance
5 トピック
1時間 25 分
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Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...
Monitoring your contact center with Insights
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モジュール
Monitoring your contact center with Insights
2 トピック
15 分
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Pega case management for designers
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モジュール
Pega case management for designers
10 トピック
1時間 50 分
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In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.
Pega Constellation design system
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モジュール
Pega Constellation design system
2 トピック
30 分
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This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...
Pega Customer Service performance considerations
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モジュール
Pega Customer Service performance considerations
3 トピック
30 分
Pega Customer Service 8.8 -
Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...
Pega Low-Code App Factory introduction
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モジュール
Pega Low-Code App Factory introduction
2 トピック
22 分
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
Pega UX solution advantages
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モジュール
Pega UX solution advantages
7 トピック
1時間 30 分
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This module provides an overview of Pega Platform™ UX solutions and their advantages.