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Exploring application data with Insights

Evaluating application data with Insights for Business Architects

Pega positioning for Business Architects

Pega tools that support Scrum for Business Architects

Business conditions

  • モジュール

    Business conditions

    2 トピック

    20 分

    Visible to: All users
  • Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

Configuring a dashboard

Low-code defined

Monitoring your contact center with Insights

  • モジュール

    Monitoring your contact center with Insights

    2 トピック

    15 分

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Offline projects explained

  • モジュール

    Offline projects explained

    4 トピック

    45 分

    Pega Mobile Client Visible to: All users
  • Before you begin any offline-related project with Pega Mobile Client™, learn how offline-enabled applications represent a significant paradigm shift...

Presenting suggestions for agents

  • モジュール

    Presenting suggestions for agents

    4 トピック

    35 分

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

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