Search
Creating Insights for BAs
-
チャレンジ
Creating Insights for BAs
2 タスク
25 分
-
GoGoRoad stakeholders would like to know the number of Assistance Request Cases that have been requested over the past 30 days. The stakeholders...
Case-Typ „Backlog“ untersuchen
-
チャレンジ
Case-Typ „Backlog“ untersuchen
11 タスク
30 分
-
Sie sind gerade als Pega Business Architect in das GoGoRoad-Anwendungsentwicklungsprojekt eingestiegen.
GoGoRoad ist ein Kfz-Serviceunternehmen, das...
Configuring business conditions
-
チャレンジ
Configuring business conditions
2 タスク
5 分
-
U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...
Leveraging reports in the contact center
-
チャレンジ
Leveraging reports in the contact center
4 タスク
15 分
-
As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...