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Creating a Digital Messaging interface
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チャレンジ
Creating a Digital Messaging interface
2 タスク
10 分
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U+ Bank wants to set up its chatbot to respond to service requests received from several digital channels. As an initial step, the bank first wants to...
Leveraging reports in the contact center
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チャレンジ
Leveraging reports in the contact center
4 タスク
15 分
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As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Localizing a UI form
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チャレンジ
Localizing a UI form
3 タスク
45 分
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GoGoRoad stakeholders have a requirement to translate the New vendor case type to Spanish.
Use the Localization wizard to localize the New vendor...