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Module

Escalating late work

1 Topic

10 mins

 Visible to: All users
Beginner
Pega Platform 8.8
Case Management
English
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Set a passed deadline interval with both urgency adjustments and escalation actions to drive late work to completion.

After completing this module, you should be able to:

Identify how the passed deadline interval can help drive work to completion.
Identify the elements of the passed deadline interval.
Configure a passed deadline interval to repeat a fixed number of times.

Practice what you learned in the following Challenge:

Escalating late work v5

Available in the following mission:

System Architect v5

Topics

Passed deadline interval

5 mins

Module Quiz

5 mins

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