Search
Building blocks of Pega Government Platform
-
Module
Building blocks of Pega Government Platform
4 Topics
47 mins
-
This module introduces the reusable, modular, and configurable components available in Pega Government Platform™. This module also details the primary...
Building the customer analytical data model
-
Module
Building the customer analytical data model
9 Topics
1 hr 55 mins
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
-
Module
Building the Customer Insights Cache
9 Topics
1 hr 45 mins
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Bulk upload data to Pega Sales Automation
-
Module
Bulk upload data to Pega Sales Automation
3 Topics
20 mins
-
The Data Import wizard allows you to add or update data records by uploading CSV files. This bulk upload process helps you to import data from a...
Business administration
-
Module
Business administration
7 Topics
45 mins
Pega Workforce Intelligence -
In this module, learn how to configure the Pega Workforce Intelligence™ portal to meet your business needs. The Administration tab is where you can...
Business agility in 1:1 customer engagement overview
-
Module
Business agility in 1:1 customer engagement overview
2 Topics
15 mins
-
Familiarize yourself with the tools and processes used to manage business changes in the Pega 1:1 Customer Engagement solution. Learn about Pega 1:1...
Evaluating application data with Insights for Business Architects
-
Module
Evaluating application data with Insights for Business Architects
1 Topic
20 mins
-
As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...
Managing application access for Business Architects
-
Module
Managing application access for Business Architects
2 Topics
30 mins
-
User management is fundamental to the successful implementation of a Pega Platformâ„¢ application.  Â
As a Pega Business Architect, in order to...
Customizing the user interface for Business Architects
-
Module
Customizing the user interface for Business Architects
3 Topics
30 mins
-
As a Pega Business Architect, you need to understand the Pega Platformâ„¢ features that allow you to tailor the user experience based on channel and...
Managing Case relationships for the Business Architect
-
Module
Managing Case relationships for the Business Architect
3 Topics
40 mins
-
As a Pega Business Architect, understanding Case relationships enables you to design Pega Platformâ„¢ solutions that solve complex business processes...