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Adaptive analytics overview

  • Module

    Adaptive analytics overview

    4 Topics

    35 mins

    Visible to: All users
  • Pega Adaptive Decision Manager (ADM) is a component that allows you to build self-learning adaptive models that continuously improve predictions. ADM...

Adaptive models

Applying NLP for Case classification

  • Module

    Applying NLP for Case classification

    1 Topic

    10 mins

    Pega Platform '24.1 Visible to: All users
  • Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

UX design basics

  • Module

    UX design basics

    7 Topics

    40 mins

    Visible to: All users
  • This module introduces Pega's approach to UX and describes UX best practices for enterprise. 

Configuring UI elements

Configuring a dashboard

Configuring Portal content

Configuring Case Views

  • Module

    Configuring Case Views

    5 Topics

    10 mins

    Pega Platform '24 Visible to: All users
  • Learn how to configure various Case Views, including tabs, utilities, and the Summary View. Discover what each View is used for in a Case, as well as...

Configuring core application features in Constellation

  • Module

    Configuring core application features in Constellation

    4 Topics

    40 mins

    Visible to: All users
  • Learn to configure core application features in Constellation. Explore landing pages, default landing page, widgets, Insights, and theming.

Configuring form Views

  • Module

    Configuring form Views

    5 Topics

    25 mins

    Visible to: All users
  • Explore how you can configure various form Views in Constellation. Learn how to configure form layouts, dynamic form behavior, field groups, and...

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