Search
Validating data in Dev Studio
-
Module
Validating data in Dev Studio
1 Topic
20 mins
-
Extend the configuration of Validate Rules in Dev Studio by applying edit Validate Rules to test data formats, qualifying Validation logic, and using...
Viewing data in memory
-
Module
Viewing data in memory
3 Topics
20 mins
-
Pega Platform™ provides the Clipboard tool to display data in memory and enables you to review application data and check for correctness, helping you...
Voice AI components
-
Module
Voice AI components
2 Topics
15 mins
-
Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...
Work assignment
-
Module
Work assignment
5 Topics
1 hr 55 mins
-
Cases are assigned to users to complete Tasks. For example, an employee expense report that requires approval by the manager of a cost center or a...
Workforce Intelligence portal overview
-
Module
Workforce Intelligence portal overview
5 Topics
37 mins
Pega Workforce Intelligence -
In this module, learn the fundamentals of navigating to the Dashboard, Summary, and Timeline screens inside the Workforce Intelligence portal. You...
Working in the Patient 360 profile
-
Module
Working in the Patient 360 profile
8 Topics
1 hr 35 mins
Pega Care Management 8.7 -
Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...
Working with a deployment pipeline
-
Module
Working with a deployment pipeline
6 Topics
39 mins
-
In this module, learn how to create and edit a deployment pipeline. You also learn how to configure an application task and resolve intermediate...
Working with the Merge pipeline
-
Module
Working with the Merge pipeline
5 Topics
34 mins
All Products -
In this module, you will learn how to perform the following tasks:
- Create and edit a Merge pipeline
- Work with a branch, and then submit the branch...
Working with Voice AI models
-
Module
Working with Voice AI models
2 Topics
15 mins
Pega Customer Service 8.8 -
You can customize the models that Pega Voice AI uses to transcribe customer conversations and identify topics and entities. Working with Pega Support...
Worklists and Workbaskets
-
Module
Worklists and Workbaskets
3 Topics
30 mins
Pega Customer Service 8.8 -
Learn to properly manage work using Worklists. Claim unassigned work from a workbasket, or transfer work between users to help manage the workload of...