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Pega Express testing and validation

  • Module

    Pega Express testing and validation

    6 Topics

    1 hr 15 mins

    Visible to: All users
  • The goal of the Pega Express approach is to deliver a high-quality working system in the simplest, most efficient way possible. Pega Platform provid...

Pega Low-Code App Factory introduction

  • Module

    Pega Low-Code App Factory introduction

    2 Topics

    22 mins

    Pega Platform 8.4 Visible to: All users
  • Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

The Prepare phase and project kickoff

  • Module

    The Prepare phase and project kickoff

    7 Topics

    1 hr 15 mins

    Visible to: All users
  • The Prepare phase follows the Discover phase with key activities such as conducting a sales to delivery handoff meeting and a project kickoff event...

Presenting suggestions for agents

  • Module

    Presenting suggestions for agents

    4 Topics

    35 mins

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Production readiness during the Adopt phase

  • Module

    Production readiness during the Adopt phase

    4 Topics

    50 mins

    Visible to: All users
  • The Adopt phase follows the Build phase. During Adopt, you confirm that your client is ready to implement the Microjourneys™ that you packaged into a...

Examining the Case Type Backlog

Configuring business conditions

Running Pega Customer Decision Hub setup wizard

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