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Pega Platform for the enterprise
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Module
Pega Platform for the enterprise
7 Topics
2 hrs 20 mins
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Pega enterprise-grade software is designed to transform the way organizations do business and the way they serve customers. A Pega Platform™...
Pega UX for the enterprise
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Module
Pega UX for the enterprise
4 Topics
1 hr 15 mins
Pega Platform '23 -
Learn about the approach to UX and UX best practices that a Lead System Architect (LSA) applies in the creation of a Pega Platform™ application.
Securing and auditing data
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Module
Securing and auditing data
2 Topics
30 mins
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Pega Platform™ provides multiple ways to ensure the integrity of and ability to audit application data. Applications automatically track Actions...
Reuse
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Module
Reuse
2 Topics
15 mins
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When building an application in Pega Platform, consider packaging certain assets separately by version, to promote their effective reuse and minimize...
Security audits in Pega Platform
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Module
Security audits in Pega Platform
4 Topics
1 hr 20 mins
Pega Platform '23 -
Security audits in Pega Platform™ can help you assess the security measures, policies, and procedures of an organization to identify any...
Voice AI components
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Module
Voice AI components
2 Topics
15 mins
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Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...
Extending an industry foundation Data Model
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Challenge
Extending an industry foundation Data Model
2 Tasks
30 mins
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The Human Resources department at MDC is collaborating with the organization's healthcare insurance provider, MyHealth. MyHealth provides a web...
Analyzing security event logs
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Challenge
Analyzing security event logs
3 Tasks
1 hr
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MDC wants to ensure the security of its Delivery Service application by enforcing geolocation for all users. To detect potential security breaches...
Leveraging the email component application
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Challenge
Leveraging the email component application
4 Tasks
40 mins
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Front Stage wants to send personalized emails to recipients at scheduled times and dates. Front Stage wants to reuse this capability in multiple...
Implementing B2C mashup interfaces
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Challenge
Implementing B2C mashup interfaces
4 Tasks
1 hr
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Front Stage has been hand-entering every customer contact field at the beginning of every BookEvent case regardless of whether the customer is a...