One of the most crucial elements of using Pega Robot Manager is to ensure that unattended robots have the proper access to its work group and...

Financial institutions are legally obligated to understand with who they are engaging in business, as well as the risks. Documentary Requirements...

The eBusiness Services architecture improves automation and customer satisfaction by providing integration and business data layers to services such...

Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...

In Pega Platform™ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...

Learn how every Next-Best-Action weighs customer needs against business objectives to optimize decisions based on priorities set by the business...

To perform more complex actions in Pega Robot Studio, you must use different approaches than just the default interrogation options. Robot Studio...

Data enrichment and eBusiness Services architecture improve automation and customer satisfaction. Learn how the Encompass integration improves data...