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Tracking and auditing changes to data
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Module
Tracking and auditing changes to data
1 Topic
15 mins
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Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...
Debugging
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Module
Debugging
3 Topics
22 mins
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Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...
Debugging in Pega Robot Studio
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Module
Debugging in Pega Robot Studio
4 Topics
25 mins
Pega Robotic Automation 22.1 -
Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...
Decision management overview
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Module
Decision management overview
1 Topic
15 mins
Pega Platform -
Decision management in Pega Platform™ enhances applications with predictive behavior, process optimization, natural language analysis, and informed...
Decision Strategies Overview
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Module
Decision Strategies Overview
2 Topics
45 mins
Pega Platform -
Strategy canvas provides a guided and intuitive UI to bootstrap your application development with proven best practices that help you generate the...
Decision tables and trees
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Module
Decision tables and trees
4 Topics
35 mins
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Decision tables and decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Low-code defined
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Module
Low-code defined
5 Topics
50 mins
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Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Defining an action for outbound
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Module
Defining an action for outbound
3 Topics
35 mins
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In Pega Customer Decision Hub, the system selects a next best action after it considers customer engagement policies, business objectives, and...
Defining and creating customer journeys
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Module
Defining and creating customer journeys
2 Topics
30 mins
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Customer journeys are the sum of the experiences that your customers go through when interacting with your organization. Rather than looking at just...
Defining and managing customer actions
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Module
Defining and managing customer actions
4 Topics
35 mins
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In Pega Customer Decision Hub™, learn how to use Next-Best-Action Designer to build the business issue/group hierarchies for your organization. Create...